Returns & Exchanges
When you buy directly from MB Fit Studio, we want you to be 100% happy with your purchase experience. We hope you love everything you receive from us, but if you’re less than 100% satisfied, you may return or exchange any item(s) within 30 days after your purchase. Please a contact customer service team member if your order is unsatisfactory or doesn’t suit your needs. We want to make it right for you, as quickly and easily as possible.
If we made an error on your order, or if your product is defective, please email us images and details of the defect to request a free return shipping label.
Instructions to Return Items purchased on MBfitStudio.com:
Step 1
Fill out the return the Return Order form. Download a copy of the return form.
Want to exchange it for a different product? Let us know within 30 days of your purchase.
Step 2
Return the order yourself via USPS, FedEx or any other traceable method. We encourage you to insure your package.
Please send it to:
MB Fit Studio
Attention: Returns
811 Academy Drive,
Solana Beach, CA 92075
Please allow 14 days for us to receive and process your return. Original shipping and handling fees are not refundable. We’ll credit or refund the value of the items returned and any taxes you were charged less the original shipping charges. Please contact Customer Relations for more information regarding our return policies. Credit card adjustments should appear within two billing cycles.
- Within 30 days of purchase, we will refund the original form of payment for online and phone purchases. Credit card refunds should appear within 5 to 10 business days on your online statement after they are processed.
- Any returns after 30 days of purchase will not be accepted.
- Perishable, hygiene, and sale items are final sale and are not returnable.
- Items returned must be in original saleable condition.
Need help?
Contact a customer care team member anytime.
info@MBfitStudio.com
1-858-788-7191
